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Privacy Policy
At Nature’s Home, we value your trust. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a booking, or engage with our services. By using our website or sharing your information with us, you consent to the practices described below.
1. Who We Are
Nature’s Home is a boutique countryside retreat located in Bissar, Tauru, Haryana, dedicated to offering nature-first hospitality experiences. Throughout this policy, “we”, “our”, and “us” refer to Nature’s Home, and “you” or “guest” refers to anyone visiting our website, booking a stay, or interacting with us.
2. Information We Collect
We collect personal information only to the extent necessary to provide a seamless experience and ensure your safety and satisfaction.
a. Information You Provide Directly
When you make a reservation, contact us, or subscribe to updates, we may collect:
- Full name
- Email address
- Phone number
- Residential address
- Government ID details (for check-in verification)
- Payment information (processed securely through third-party gateways)
- Special preferences or requests (e.g., dietary needs, room preferences, allergies)
b. Information Collected Automatically
When you browse our website, we may automatically collect limited technical data such as:
- IP address
- Browser type and version
- Device type and operating system
- Date and time of your visit
- Pages viewed and duration spent
c. Cookies
Our website uses cookies — small text files stored on your browser — to improve your browsing experience and remember your preferences. You may disable cookies through your browser settings, but some features may not function optimally.
3. How We Use Your Information
Your personal data is used only for legitimate purposes, including:
- Processing reservations and payments
- Providing pre-arrival and post-stay communication
- Personalizing your stay experience
- Managing check-in/check-out records
- Sending updates, offers, or newsletters (only with consent)
- Ensuring property security and guest safety
- Complying with legal and regulatory requirements
We do not sell, rent, or trade your personal information to any third party.
4. Information Sharing & Third Parties
We share limited data only with trusted partners who help us deliver our services, such as:
- Payment gateways (for secure transaction processing)
- CRM or booking system providers (for reservation management)
- Government authorities (if required for legal compliance)
Each partner is bound by strict confidentiality and data protection agreements.
5. Data Security
We take all reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
- Encrypted payment processing
- Secure data servers
- Restricted access for authorized staff only
- Regular system audits and backups
While we use best-in-class security, no method of data transmission over the Internet is entirely foolproof. Guests share data at their discretion.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined above or as required by law. After that period, your personal data is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you have the right to:
- Access and review the personal data we hold about you
- Request correction of any inaccurate information
- Withdraw consent for marketing communication
- Request deletion of your data (subject to legal and booking record obligations)
To exercise these rights, please write to wecare@natureshome.in.
8. Third-Party Links
Our website may contain links to third-party platforms (such as booking partners, social media pages, or travel portals). Nature’s Home is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
9. Updates to this Policy
Nature’s Home reserves the right to modify or update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Revised policies will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
- Email: wecare@natureshome.in
- Mobile: +91 - 7359605555
- Landline: +01267 - 292555
- Address: Bissar, Tauru, Haryana, India